What is Filo and How Does It Work?

Created by sarah m, Modified on Tue, 22 Jul at 9:51 PM by sarah m

Filo is an AI-powered Slack assistant that helps your team find answers to product-related questions by searching across your existing documentation — including Jira, Confluence, and Notion. Instead of switching between tools or asking someone, your team can ask Filo a question in Slack and get an instant, context-rich answer.

Filo uses a technique called Retrieval-Augmented Generation (RAG). When you ask a question, it searches your connected knowledge sources for the most relevant content, summarizes it, and responds in plain language.

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